In the event that there is no proof of purchase, your new and unused item may be returned for credit, which will be provided in the form of a gift card that can be used in Vera Bradley stores or online.
To return by mail:
- Pack merchandise and include the Return Form inside the package.
- Ship to the following address:
Vera Bradley
Attn: Returns
11222 Stonebridge Road
Roanoke, IN 46783
Credit Value Guide
If we can locate the SKU:
- Brand products: You will receive a gift card for the MSRP of the item less 25%.
- Outlet products: You will receive a gift card for the lowest selling price.
If the item number cannot be located, we will issue a gift card for your product for the following amount:
- Accessories: $5.00
- Handbags & Travel Bags: $10.00